Intoxalock devices serve as a vital safety measure, but they can occasionally cause unexpected car issues, such as difficulty starting, battery drainage, or error codes. Many users express frustrations with problems that arise after installation or removal. This guide will address these concerns, explain how to use the device properly, and offer actionable solutions to troubleshoot and prevent common problems.
Common Problems Users Face with Intoxalock Devices
Battery Drain Issues
Intoxalock devices can sometimes drain your car’s battery, especially when the device is not installed properly. Users have reported situations where their vehicles wouldn’t start after short stops due to power draw from the ignition interlock system.
Solution:
- Regularly inspect your car’s electrical system, including the battery health.
- Avoid leaving your car idle for long periods without starting it, especially in colder weather.
Starting Issues
A common complaint is vehicles failing to start even after providing a clean breath sample. Faulty installations or incorrect wiring may result in these issues.
Solution:
- Ensure professional installation by certified technicians.
- If problems persist, consult a mechanic to inspect the wiring and ensure it adheres to manufacturer guidelines.
False Readings and Lockouts
False breath alcohol readings caused by residual mouthwash, cologne, or food can lead to temporary or service lockouts.
Solution:
- Avoid eating, drinking, or using mouthwash at least 15 minutes before providing a breath sample.
- Regularly calibrate the device as per Intoxalock’s schedule.
How to Use Intoxalock Properly
Step 1: Power Up the Device
Turn the ignition to accessory mode, allowing the device to power on fully. Wait for the prompt to appear on the screen.
Step 2: Provide a Breath Sample
- Take a deep breath and blow steadily into the device.
- Ensure your breath is consistent to avoid errors.
Step 3: Start the Vehicle
Once the device accepts your sample, start your car within the allowed time frame.
Pro Tip: Familiarize yourself with Intoxalock’s lockout procedures. Temporary lockouts last a few minutes, while service lockouts may require resetting or device replacement.
Troubleshooting and Maintenance
Diagnosing Installation Problems
Improper wiring can cause intermittent starting issues. In one user case, faulty installation led to wiring being incorrectly spliced to the ignition system, causing persistent problems.
Action Steps:
- Contact Intoxalock support or a certified technician to inspect the installation.
- Request a full diagnostic of the wiring and connections.
Addressing Temperature-Related Issues
Extreme temperatures, especially heat, can affect device performance and result in non-start issues. Metals expand under high temperatures, potentially causing resistance in circuits.
Action Steps:
- Park your car in shaded areas or garages during hot weather.
- Request a ground wire inspection to ensure proper conductivity in all weather conditions.
Handling Lockouts and Error Codes
Users report error codes, including sensor and ECM failures, after repeated lockouts. These errors may stem from tampering or missed calibrations.
Action Steps:
- Avoid attempting to tamper with the device.
- Use the Intoxalock mobile app to monitor calibration schedules and lockout statuses.
What to Do After Intoxalock Removal
After having an Intoxalock device removed, some users face challenges starting their vehicles due to residual wiring issues.
Key Steps:
- Inspect all connections to the ignition and battery systems for damage or tampering.
- Consult a dealership or trusted mechanic for a full diagnostic to resolve any lingering issues.
Preventive Measures for Long-Term Usage
Regular Maintenance
- Keep up with scheduled calibrations every 30–120 days.
- Notify your mechanic of the device before any vehicle maintenance.
Proactive Device Care
- Always follow Intoxalock’s user manual and avoid rushing breath samples.
- Contact customer support immediately for recurring issues.
Conclusion: Balancing Convenience and Maintenance
While Intoxalock devices are crucial for safety, proper usage and maintenance can prevent most common issues. If you face recurring problems, don’t hesitate to seek professional help or escalate concerns with the manufacturer. By following the guidelines and tips shared in this guide, you can ensure a smoother experience with your ignition interlock device.
Can I clean my Intoxalock device to ensure better performance?
Yes, you can clean the mouthpiece of your Intoxalock device using mild soap and water. Make sure it is completely dry before reattaching. Do not use harsh chemicals or alcohol-based cleaners.
What happens if I accidentally miss a calibration appointment?
Missing a calibration appointment may lead to a service lockout. You’ll need to visit an authorized service center to reset the device. Some states may also impose penalties for missed calibrations.
Does Intoxalock work differently in extreme cold or hot weather?
Yes, extreme temperatures can affect the device’s performance. In cold weather, the device might take longer to warm up, while heat can increase the risk of wiring or electronic malfunctions. Using a car cover or parking indoors can help.
Can food or beverages other than alcohol cause a failed breath test?
Yes, certain items like mouthwash, energy drinks, or even baked goods containing yeast may cause a false positive. Wait 15 minutes after consuming any food or drink before using the device.
Can I have an Intoxalock device installed on a hybrid or electric vehicle?
Yes, Intoxalock can be installed on hybrid and electric vehicles. However, installation might require specialized techniques, so ensure the installer is experienced with these types of vehicles.
Can I drive another car while my vehicle has an Intoxalock installed?
Driving another vehicle without an ignition interlock device may violate court orders or state requirements. Consult your state regulations to determine whether you are permitted to drive other vehicles.
Does Intoxalock track my location?
No, the standard Intoxalock device does not track your location. However, some states may require GPS-enabled devices for monitoring purposes. Check with your monitoring authority for specific requirements.
What should I do if my device gets wet or submerged in water?
If your Intoxalock device gets wet, turn off your vehicle and contact customer support immediately. Do not attempt to use or power on the device as it may cause further damage or malfunction.
Can I use my car’s remote start feature with Intoxalock?
In most cases, remote start systems are disabled when an Intoxalock device is installed. Consult your installer to determine if it’s possible to retain remote start functionality in compliance with state regulations.
What happens if someone else uses my Intoxalock device?
If someone else blows into your Intoxalock device, their breath sample will be recorded under your account. If the sample fails, you could face penalties, including a lockout or violation of monitoring requirements.